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How to activate and manage your Clinicminds subscription

Everything on your Subscription page: activation, invoices, VAT charges, payment method, and agreements.

Written by Pablo

How to find your Clinicminds subscription invoices

This article is for account owners, clinic owners, managers, and admin users with access to Account Settings.

Your Clinicminds subscription invoice is the invoice Clinicminds issues to your clinic for your subscription. This is different from an invoice your clinic issues to a patient, which you manage under Finance → Invoices.

Where to find your subscription invoices

  1. Go to Menu → App Settings → Account → Subscription

On this page you can download every invoice Clinicminds has sent you, and set an email address to receive future subscription invoices automatically.

Dutch VAT on your subscription

If your clinic does not have a valid VAT number on file, Clinicminds is required to charge 21% Dutch VAT on your subscription. You will see a notice about this at the top of the Subscription page.

To avoid this charge, add your VAT number under Clinic Data. Once a valid VAT number is on file, the Dutch VAT will no longer be applied.

What else you'll find on this page

The Subscription page is also where you manage everything related to your Clinicminds plan:

Subscription overview

  • Number of practitioners and locations included in your plan

  • Your monthly price and any active discount

  • Which add-ons are active (Beauticians, QMS, Analytics API, Booking API, Triggers & Actions API)

  • Your current payment method, with the option to change it

  • Subscription status and renewal date

Agreements

  • View, sign, and download all Clinicminds terms, including the Terms of Use, Data Processing Agreement, and API Agreement

  • Any pending agreement that requires your review will show a Review & Agree button

Invoices

  • A full list of all subscription invoices, each with an invoice number, invoice date, due date, and total

  • Click any invoice to view or download it

Subscription invoice vs. patient invoice

  • Subscription invoice: issued by Clinicminds to your clinic, found under Account Settings → Subscription

  • Patient invoice: issued by your clinic to a patient, found under Finance → Invoices

These two are managed in completely different places and should not be confused.

This is how the subscription window looks like with an active Clinicminds account.

This is how the subscription window looks for a new Clinicminds account that needs to be activated

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