How to find your Clinicminds subscription invoices
This article is for account owners, clinic owners, managers, and admin users with access to Account Settings.
Your Clinicminds subscription invoice is the invoice Clinicminds issues to your clinic for your subscription. This is different from an invoice your clinic issues to a patient, which you manage under Finance → Invoices.
Where to find your subscription invoices
Go to Menu → App Settings → Account → Subscription
Or go directly to: https://app.clinicminds.com/account-settings/subscription
On this page you can download every invoice Clinicminds has sent you, and set an email address to receive future subscription invoices automatically.
Dutch VAT on your subscription
If your clinic does not have a valid VAT number on file, Clinicminds is required to charge 21% Dutch VAT on your subscription. You will see a notice about this at the top of the Subscription page.
To avoid this charge, add your VAT number under Clinic Data. Once a valid VAT number is on file, the Dutch VAT will no longer be applied.
What else you'll find on this page
The Subscription page is also where you manage everything related to your Clinicminds plan:
Subscription overview
Number of practitioners and locations included in your plan
Your monthly price and any active discount
Which add-ons are active (Beauticians, QMS, Analytics API, Booking API, Triggers & Actions API)
Your current payment method, with the option to change it
Subscription status and renewal date
Agreements
View, sign, and download all Clinicminds terms, including the Terms of Use, Data Processing Agreement, and API Agreement
Any pending agreement that requires your review will show a Review & Agree button
Invoices
A full list of all subscription invoices, each with an invoice number, invoice date, due date, and total
Click any invoice to view or download it
Subscription invoice vs. patient invoice
Subscription invoice: issued by Clinicminds to your clinic, found under Account Settings → Subscription
Patient invoice: issued by your clinic to a patient, found under Finance → Invoices
These two are managed in completely different places and should not be confused.
This is how the subscription window looks like with an active Clinicminds account.
This is how the subscription window looks for a new Clinicminds account that needs to be activated
Changing your add-ons, seats, or locations
Changing your plan (activating or deactivating an add-on such as Analytics API, Booking API, CRM API, Triggers & Actions API, QMS, or Beauticians, changing your number of practitioners, or changing your plan from single location to multiple locations) is not self-service. Please contact Clinicminds support to make these changes. For API add-ons, we'll first ask you to sign the API Agreement under Agreements above, after which we can activate or deactivate it for you.
Switching a practitioner to a beautician (or the other way around)
Practitioners and beauticians are counted separately in your subscription. Beauticians are an add-on with their own number of seats, so deactivating a practitioner does not free up a beautician seat, and the other way around. You cannot make this switch yourself: contact Clinicminds support and we adjust your plan for you, after which you assign the new user role.
The full steps for both directions are described in Switching a user between practitioner and beautician.