It’s possible to cancel appointments and to mark a cancellation ‘in time’, ‘too late’, ‘by clinic’, or 'because prepayment was not made'. Besides this indication of the cancellation, it’s also possible to add a written note regarding the cancellation.

Add cancellation notes

1. Click to review the scheduled appointment

 

2. Choose cancel appointment

3. Indicate why or how the appointment is canceled.

4. Add additional notes regarding the cancellation.

Note: Cancellation notes are not visible to patients

Review cancellation notes

To review cancellation notes, click on the canceled appointment in the list of appointments.

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