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Send and edit appointment reminders
Send and edit appointment reminders

Learn how to give your patients a heads-up of their upcoming appointment.

Gaddy avatar
Written by Gaddy
Updated over 11 months ago

To ease your daily tasks, we created many automated notifications in Clinicminds. One of these automated messages is the appointment reminder.

Configuration appointment reminders

To give your patients a heads-up of their upcoming appointment, you can set up an appointment reminder in menu > clinic settings > e-mail & SMS messaging > calendar. Scroll down to ‘’appointments’’ and click ‘’Reminder’’.

Here, you can change the timing and message of the e-mail reminder:

Change the timing and message of the SMS reminder:

Sending appointment reminders by default

To send an appointment reminder by default. Go to menu > clinic settings > calendar > appointment defaults. Scroll down to ‘’Defaults: Send to patient’’ and select the messages you wish to send by default:

Sending appointment reminders manually per appointment

When performing a manual booking, in-clinic, you can manually choose to send an appointment reminder by e-mail, SMS, or both. When booking an appointment, scroll down and select the messages you wish to send under ‘’send to patient’’.

Change the SMS reminder:

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