To ease your daily tasks, we created many automated notifications in Clinicminds. One of these automated messages is the appointment reminder.
To give your patients a heads-up of their upcoming appointment, you can set up an appointment reminder in menu > clinic settings > e-mail & SMS messaging > calendar. Scroll down to ‘’appointments’’ and click ‘’Reminder’’.
Here, you can change the timing and message of the e-mail reminder:
Change the timing and message of the SMS reminder:
Sending treatment reminders by default
To send an appointment reminder by default. Go to menu > clinic settings > calendar > appointment defaults. Scroll down to ‘’Defaults: Send to patient’’ and select the messages you wish to send by default:
Sending treatment reminders manually per appointment
When performing a manual booking, in-clinic, you can manually choose to send a treatment reminder by e-mail, SMS, or both. When booking an appointment, scroll down and select the messages you wish to send under ‘’send to patient’’.
Change the SMS reminder: