If you have multiple clinic locations, please navigate to menu > clinic settings > locations. You can add the various locations via the blue + icon on the top right of the screen.
Please note that some settings must be set up individually per location, such as clinic data (address, a different phone number, etc).
Footer
For each location, you can specify information relevant to the location.
The default email footer can be found via menu > clinic settings > email & SMS messaging > email template To use a different footer for a specific location, uncheck the box next to the footer and edit.
SMS messaging
The default SMS sender name can be found via menu > app settings > account > SMS messaging. To use a different SMS messaging name for a specific location, uncheck the box and edit.
For some countries it's necessary to register the clinic's preferred SMS sender, which can be a name or a phone number. This applies to:
Australia, Canada, Denmark, Finland, France, Ireland, Norway, Romania, United Arab Emirates, United Kingdom, United States
Please reach out to our support team to register your SMS sender. If this is not done, SMS messages will be dispatched from a generic sender, like "CLINIC".
Users
Set up the correct users, allowed to work in the specific location. To edit users go to menu > app settings > users > users accounts
Important: Your subscription must include multiple-location support.
