Introduction
Clinicminds provides a seamless way to track the communication history with your patients. This guide explains how to view all email and SMS messages sent to a specific patient through the Clinicminds system.
Step-by-Step Instructions
1. Navigate to the Patient's Profile: Begin by accessing the patient's profile window in your Clinicminds account.
2. Locate the Communication Log: Find and click on the 'Communication log' button within the patient's profile.
3. Browse the Communication History: The log displays a chronological list of all emails and SMS messages sent to the patient from Clinicminds.
4. Review Specific Messages: Click on individual messages to view their detailed content.
5. Interact with Messages: The log allows interaction with different messages.
Additional Tips
Ensure you have the necessary permissions to access patient communications.
Regularly check the communication log for updates or to confirm successful message delivery.
Utilise the communication log as a tool for patient relationship management.
Conclusion
Clinicminds' communication log feature provides a comprehensive view of your clinic's interactions with patients, ensuring transparency and efficient communication management.