Are you trying to add a new practitioner to your online scheduler?
Read the article: How to make a new practitioner available for online booking
In the User window:
Go to the user settings window in the app.
Does the user has the applicable categories assigned?
Are the users defined as a practitioner?
Is the user available in the correct location?
In the Working times window:
Go to the working times window in the app.
Are the working times set correctly for the applicable user and in the correct location Read the article add or edit working times
In the Calendar:
Go to the calendar window in the app.
Go to the services window in the app.
Is the service assigned to the correct category to which the user (practitioner) is assigned to?
Is the appointment type for each location selected?
Is there any user (practitioner) assigned to it?