Introduction
Clinicminds has enhanced its functionality with the introduction of Alert Badges, a feature designed to improve patient safety and clinic efficiency. Alert Badges provide immediate notifications to the clinic when specific responses to medical questionnaires raise potential health concerns.
Purpose of Alert Badges
Alert Badges are designed to flag responses from patients that may indicate important medical issues, particularly those that could necessitate altering treatment plans or medical attention prior to scheduled appointments.
How to Use Alert Badges
Configuring Alert Badges
Navigate to Medical Questions Settings via Menu > Record Settings > Medial Questions
Set Up Alert Badges: Assign "Red" or "Orange" badges to specific answers that might indicate an important health issue or require further clarification before proceeding with any treatment.
Receiving Notifications
Immediate Email Alerts: When a patient submits their pre-appointment questionnaire, and a response triggers an Alert Badge, designated clinic staff or practitioners receive an email notification.
Notification Settings: You can configure whether these notifications should be sent for both Red and Orange badges or just one type. Additionally, decide if alerts should go to the clinic's general email, the practitioner linked to the appointment, or both.
Actions Following Alerts
Review Patient Record: The notification email includes a button to directly access the patient's record in Clinicminds, allowing for quick review and action.
Pre-Appointment Adjustments: Depending on the alert, the clinic may contact the patient to discuss their medical responses or cancel the appointment if necessary, preventing unnecessary visits and optimizing clinic scheduling.
Benefits of Alert Badges
Enhanced Patient Safety: Clinics can prevent adverse events by receiving immediate alerts about potential health risks.
Increased Efficiency: Prevents the scenario where patients show up for appointments that cannot proceed due to undisclosed medical conditions.
Improved Communication: Facilitates better communication between patients and medical staff, ensuring all parties are informed and prepared for upcoming treatments.
Conclusion
The Alert Badges feature in Clinicminds is a critical update that promotes a safer and more efficient clinical environment. By integrating immediate notifications into the patient intake process, clinics can enhance their responsiveness to potential health issues, ensuring that both patient safety and clinic resources are managed effectively. This feature, although simple in concept, is a powerful tool in maintaining high standards of medical care and operational efficiency.