You can redirect visitors of your online scheduler to a custom URL after they complete a new booking. This can be useful if you want to show them a ‘booking completed’ page on your own website, or for tracking conversions.
Set Up Redirect
To set this up, open Clinicminds and go to menu > Clinic settings > Calendar > Online booking settings > Analytics & redirect. Find the redirect options and check the option Redirect visitors after booking. Enter your custom URL in the URL field below.
Save the settings with the Save button at the bottom. The redirect will become active in your online scheduler immediately!
Include Booking Details
If needed, you can enable Include booking details as URL parameters. This will send data about the booking that was made to your custom URL, and allows you to show a customized message (based on the booking details) or perform more advanced analytics/tracking on your own site.
When enabled, the following GET parameters are appended to your redirect URL: parameter service with service name; parameter appointment_type with appointment type; parameter location with location name.
Important notes:
The redirect only applies to new bookings. When visitors reschedule or cancel an appointment, they are not redirected.
The redirect replaces the final page of the booking flow. The Text after booking that you can set up in Clinicminds, will thus not be seen by visitors.
If you use WordPress for your website and you enable the option to include booking details as URL parameters, the
locationparameter may cause WordPress to perform a redirect to a page with the same name as the location, if such a page exists on your website. This is caused by WordPress, and outside of the control of Clinicminds. You may work around it by disabling the option to include booking details in the URL in Clinicminds, or rewriting the name of thelocationparameter using a custom redirect configured on your website (e.g., usingmod_rewriterules).