Overview
The Direct Payment Link feature allows your clinic to generate a secure, single-use link that patients can use to pay for consultations, treatments, or outstanding invoices — wherever they are.
This guide explains common scenarios and best practices to help you maximize this flexible tool.
✅ How to Use It
You can send a payment link via:
Email
SMS
Patients can open the link, review the payment details, and pay instantly via their mobile banking app or payment platform.
💡 Practical Use Cases
Use Case | Description |
Forgotten Wallet | Patient forgets their payment card? Send the link at the front desk for immediate mobile payment. |
Unpaid Invoices | Attach the link to a follow-up email for quick settlement. It is much easier than manual bank details. |
Pre-payment Before Prescription | Collect payment before issuing a prescription for medical weight loss and similar clinics. |
Upselling After Treatment | If a patient wants an add-on or product after a visit, let them pay from home with a link. |
Video / Tel consults | After a video consult, send the link immediately for treatment deposits or product orders. |
No-show Fees | Send a payment link afterwards to settle no-show fees. Add a short description and use the wallet feature for quick handling. |
🚀 Benefits
Fewer unpaid treatments and invoices
Reduced administrative tasks
No more waiting for manual transfers
Improved patient experience and flexibility
Safer handling of remote or prescription-based services
🔐 Security Note
All payment links are encrypted and tied to the patient's specific appointment or invoice, ensuring the safe and correct allocation of funds.