It may occur that you sometimes can see a discrepancy between the appointment time listed in the email confirmation and the time shown on the calendar. This issue often arises due to mismatched timezone settings. If the patient’s phone or calendar is set to a different timezone, the appointment time may appear incorrectly in one system.

For example, the calendar might adjust the time automatically, leading to confusion. Be sure to check both the clinic’s timezone (in the Clinicminds settings), and the timezone used in the patient’s calendar or device to avoid this issue.

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