All Collections
Administration, Finance, and Analytics
Payment, Quote and Invoice registration
The cash register shows the invoice as outstanding, the record shows the invoice as paid
The cash register shows the invoice as outstanding, the record shows the invoice as paid

Learn why there's a difference between the cash register and invoice.

Gaddy avatar
Written by Gaddy
Updated over a week ago

When using the Cash register, you might be a bit confused when you see ‘Outstanding’ on an invoice despite it already being paid.

Usually, this happens when you have the date set on the day that the outstanding invoice was made, notice how this example has the date on ‘Wed 24-08-2022’, but in this sample scenario, the outstanding payment has already been made.

Once you change the date to when the outstanding payment was made, you should then see that the updated invoice is there:

If you’d like to see if there are any outstanding invoices left, it’s best to go to ‘Invoices’.

This article explains in further detail how the Cash register works:

Did this answer your question?