During a treatment, the practitioner can create a GP letter. This letter informs the patient’s GP about the treatment that was performed.
You can set up a default clinic template for GP letters. Additionally, you can choose for each treatment whether a GP letter is created by default, and supply a treatment-specific text.
During a treatment, the practitioner can edit the GP letter that is generated from the templates. Editing allows the practitioner to add relevant information about the specific treatment of the patient, including medical details such as the anamnesis, examination findings, and conclusion.
Furthermore, the treatment summary or operative report (if set up) can be attached to the GP letter, if you want to provide more information to the GP.
To find and edit the GP letter templates:
Open the menu and click Record Settings.
Go to the Treatment section.
Click GP Letter.
Here you find the templates for the letter to the GP. They are used per treatment and can still be edited manually per record.
Header and Footer
Click the Header and Footer template to edit the default header and footer for all GP letters in your clinic:
Treatment-Specific Templates
Click one of your treatment to set up the GP letter for that specific treatment:
Tick the checkbox to enable creating a GP letter for that treatment. If enabled, you can enter a treatment-specific text that will be included in the GP letter. There is no length limit: the template text can be as short or as extensive as you want.
When multiple treatments are performed at the same time, the treatment-specific texts will be combined automatically in the GP letter of that record.
Attachments
To always attach the treatment summary or operative report to GP letters, open menu > Record Settings > Records > Record Defaults. At the bottom of the page, you can choose whether the treatment summary and operative report should be attached to the GP letter by default. This choice can be overridden when creating a GP letter during a treatment.
Email Templates
To edit the email templates that are used when sending the GP letter, open menu > Clinic Settings > Email & SMS Templates > Records in the app.
The template GP Letter to Patient is used when sending the GP letter to the patient. By default, the template contains instructions requesting the patient to forward the attached GP letter to their GP.
The template GP Letter to GP is used when sending the GP letter directly to a patient’s GP.
Send GP letter during or after the treatment
In the treatment tab click on the GP letter button and follow the steps to send a GP letter to patients and/or their GP.
When sending the GP letter, a secured download button is used that remains valid for one week. If the GP letter is sent to
the patient, they have to enter their date of birth as verification.
the GP directly, the download page displays the patient’s name and birth day/month, and the GP has to enter the patient’s birth year as verification.
Adding medical details to the GP letter (anamnesis, examination, conclusion)
The treatment-specific template text is only a starting point. When creating the GP letter during a treatment, the practitioner can fully edit the generated text. This means you can add any medical information you want to share with the GP, such as the anamnesis (case history), physical examination findings, and your conclusion or treatment rationale.
Please note: the case history sections from the patient’s record (such as presenting problem, physical examination, and conclusion) are not automatically inserted into the GP letter. If you want to include them, add them to the letter text manually, or use one of the options below.
Want to share more than the letter itself?
If you want to share it by default, you can select in the settings: attach the treatment summary and/or operative report to the GP letter by default via menu > Record Settings > Records > Record Defaults. Otherwise, you can always decide to attach them per case manually when creating the GP letter.
Export the complete consultation or treatment record as a PDF (via the “Export record (PDF)” link on a closed record) and send it along manually.




